Creekside Inn
El Camino near Page Mill Road
3400 El Camino Real
Palo Alto, CA 94306
Reservations: 800 492-7335
Tel: 650-493-2411
Fax: 650-493-6787
To make a reservations (click here) or inquire by email:
Reservations:
Phone: 800 492-7335 Email reservations department Driving Directions to hotel - Link to Maps and Directions
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1) What are your reservation confirmations, deposit and guarantee policies?
All room reservations require a credit card at time of booking. In some cases a deposit may also be required during peak citywide events (Stanford Graduation). A valid credit card will be also required at time of check in to access the guest room with proper authorization for any and all room charges.
2) Do you have cancellations charges?
Reservations require a 48 hour (2 day) prior to arrival cancellation notice to avoid a one night room and tax charge. All non cancelled room reservation will forfeit a one night charge on the credit card given during the reservation process or removed from the deposit on the reservation, if received at time of booking.
3) What is included in the rates?
All room rates are subject to availability, all room rates including discounted, contracted and promotional may require a minimum night stay.
4) Is availability guaranteed at the time of booking?
All rooms, including group or contracted rooms, packages and promotions are subject to availability. Room requests at the time of booking will be noted but room requests are not guaranteed. All rooms are subject to availability and may require a minimum night stay.
5) Do you have early check-in?
Check in time is 3:00 pm and Check out time is 12:00 noon. Early Check-in can be requested but not guaranteed based on availability. Late Check out can be extended with advanced notice to 1:00 pm. After 1:00 pm the Creekside Inn will charge for an additional half (1/2) day room rate until 4:00 pm and a full day after 4:00 pm. If a late check out is required please notify the front desk at time of check in for availability.
6) Are there other payments and other charges?
Guests at time of check in will be responsible to provide an authorized credit card as payment for any such room damage.
7) Doe the hotel accommodate guests with disabilities?
The Creekside Inn as a few limited number of Disability room, however at time of reservation these rooms can be requested. Please note requests are not guarantees that these rooms will be available upon check in.
8) Do you have a VIP Pet Policy?
Creekside Inn has a strict no pet policy, professional guide dogs can be approved upon notification at time of reservation.
9) Do you have a smoking policy?
The Creekside Inn is 100% non smoking. Smoking in any guest room will result in a $75 cleaning fee.
